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Goldtrowel Academy IAG Statement of Service
At Goldtrowel we want to make sure that all our learners have access to free, quality career advice.
Our IAG staff can offer you the following services:
Our commitment to you
You can also expect:
How will the IAG service work in practice?
You can access our IAG service any time before, during or for up to 6 months after your course has finished.
QUALITY AWARD FOR GOLDTROWEL
Following an Assessment by an independent body, Goldtrowel has been awarded the accreditation to the Matrix Quality Standard. This prestigious award is the national quality standard for information, advice and guidance (IAG) on learning and work.
The award recognises Goldtrowels commitment to an exceptional quality of external service, whilst demonstrating their commitment to continuously develop and improve their IAG service.
Said a delighted Andy Marshall "We have always been proud of the service we offer our students.
We commit to providing on-going, accurate and relevant information and assistance to all our learners to ensure that they progress successfully with their qualifications and achieve their peak in their working lives. Our IAG offering is a service that we believe sets us apart from our competitors and encourages a strong relationship between the company, its staff and the learners to the long-term benefit of all three."
Goldtrowel supports learners in the journey of learning and development. The learners who were interviewed highlighted their ease of access to the services provided. They emphasised the approachability and willingness of staff to assist. Perhaps the overall approach can be found in words of the learners who said:
"I had never realised that there was such a variance in the quality of training. Not only do Goldtrowel provide excellent support in training but they also encourage you and work with you to think about the best pathway into work. I would not hesitate in recommending them to other people."
"It is much better than a college and they do have a sound reputation. I tried one or two other places before I settled on this one .The main difference is that it is not just about taking your money and leaving you to it. They show you how it should be done and they support you in terms of your long term employment goals."
Christine Smart, who undertook the assessment for Ento Ltd, paid particular tribute to the face that "all of the learners spoken to during the Assessment were impressed by the friendliness of the staff and praised the support and encouragement that they had been given."
For further information please contact
Office Telephone Number on 01708 344700